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Prime Connect helps surveyor succeed on schedule with smooth relocation

Prime Connect helps surveyor succeed on schedule with smooth relocation

The Client


The Challenge

Ord, Carmell and Kritzler, a renowned surveying firm with 15 staff were relocating their offices and the timescales were difficult as it was scheduled for the new year holiday period. Planning was crucial, very complex and involved all parties working closely together. Prime Connect organised and provisioned new ISDN2e circuits and Fibre Broadband and additionally arrange for their phone system to be relocated on 31/12 (New Year’s Eve).

The Solution

Prime Connect planned the installation of the ISDN2 circuits and Fibre Broadband prior to the relocation.  This required three separate BT Openreach engineer visits organised by Prime Connect.  The phone system was relocated and all the structured cabling was installed to ensure a smooth transition.  The necessary diverts were put in place and the customer experienced minimal downtime.

The Result

Ord , Carmell & Kritzler, experienced minimal disruption to their business and were operational when the business opened in the New year.  The planning and continuity allowed them to continue to serve their customers with professionalism.  They also have a dedicated Account Manager with Prime Connect that they can contact should they have any questions and concerns.


“I was very concerned about how to organise our office move and ensure the disruption to our operation was minimal.  From the day I met Chaim, I was confident he and his team were going to do a great job.  In hindsight, it could not have been easier and without doubt, choosing Prime Connect was the right choice!”
Immanuel Gabay BSc (Hons) MRICS, Ord, Carmell & Kritzler, chartered surveyors,

About Us

Prime Connect is a provider of a full range of telecommunication solutions to all size businesses in the UK. With extensive experience in the telecommunications industry

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