Akixi – watch your call rate in real time

Akixi is a call management and contact centre reporting service that delivers these functions to you via a monthly rental service, through the internet cloud. Akixi is available as an add-on to our Hosted Voice system.

  • No software to buy or maintain
  • No additional PC’s to buy or maintain
  • Minimal connection costs
  • Speedy and minimal technical set up
  • Pay as you go
  • Real time and historical reporting
  • Disaster recovery built in

Do you know how many calls you are getting, how they are being handled and by whom? Traditionally, Call Logging, Call Management and Wallboard reporting systems have required costly hardware and software deployment with the inevitable drawbacks.

Akixi is delivering these functions in a monthly rental service, delivered to you through the internet cloud. Please click here to organise an online demo.

Prime Connect offers two distinct Hosted Voice/PBX products. Our FeaturePlus service is designed for the small or home office and can comfortably operate with up to 8 users. Our Communicator service is suitable for larger businesses with 5-50 employees.

FeaturePlus provides the following benefits to your business-:

  • Increase your company’s profit by significantly reducing your spend on monthly line rental and call charges
  • Gain access to ‘big business’ phone system functionality with little or no capital outlay
  • Utilise your existing telephone numbers (or be allocated new numbers if preferred)
  • Have calls to your geographic number delivered anywhere within your business, no matter where your business is located
  • Traditional call handling functionality such as call hold, transfer, and conference calling
  • Voicemail to email and Music On Hold as standard

Online Admin tool that instantly allows:

  • Set up/bar new users
  • Change how calls are routed/answered
  • View or download all calls made, received or missed
For any enquiries please contact us